The purpose of this website is to provide visitors useful information and to allow them the opportunity to request additional information regarding freight transport and moving/relocation needs. Our visitors have the right to be aware of any information collected and used and under what circumstances, if any, information is disclosed.

INFORMATION COLLECTION AND USE

Registration is not required to enter our site.

We respect each website visitor's right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this privacy policy. This statement applies solely to information collected on this website.

For each visitor to our website, the web server automatically recognizes the visitor's domain name only; it does not recognize email addresses. The information we collect is used for internal review and to improve or enhance our website’s content. Under no circumstances is data shared with third party organizations for commercial purposes.

Individuals may choose to submit either estimate request forms or customer service inquiry forms. During completion of these forms, users must include certain contact information. This information is never sold or shared with any third party organizations. It is gathered only for the purposes of contacting visitors regarding services for which interest has been expressed.

We do not have an order form. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information collected by us from our website.

From time to time, we engage our visitors through online surveys. On these occasions, we do not sell or share our subscribers' email addresses.

TRACKING AND STORAGE OF INFORMATION

By opting into our cookie tracking policy via the banner displayed on our website, you are allowing us to utilize cookies to enhance the user experience while on our site. This will include the use of a location selection cookie to eliminate the requirement of subsequent selection when returning to our site or viewing other pages during your session. Remarketing and retargeting cookies are utilized to display ads on other third-party websites based on events taken during your visit. Any remarketing tracking abides by compliance guidelines set forth with that specific ad network. A session value is also assigned during your session to recall events or actions you may have completed while browsing our website. The session value is updated upon any future visits and does not uniquely identify you. IP addresses tracked through Google Analytics are anonymized. 

Cookies strictly necessary for site functionality are those utilized to track a user’s banner opt-in status for the purpose of recording your consent choice and selected location data from your prior visited page to keep the desired office location set. 

If you opted into our tracking policy, but still wish to clear/delete your remarketing pixels, these may be removed by following the instructions for clearing tracking cookies provided by your specific web browser chosen.

DELETING YOUR PERSONAL INFORMATION

In ordinance with the EU GDPR, any Personal Identifiable Information (PII) stored within our systems can be deleted or obtained by sending an email to info@dctransportsolutions.com providing your name, phone number and email address. Your deletion request will be handled within 30 days after any transactions pending with DC Transport Solutions have been closed, including any open damage claims, pending moves, and/or outstanding payment for service. The request will include the removal of personal information including name, email address, and phone number from all of our internal systems.

NOTIFICATION OF CHANGES

We reserve the right to revise our privacy policy at any time without advance notice. Any change to this policy will be posted on this site and the new policy will apply only to information collected following the posting of the new policy.

CONFLICT RESOLUTION

We are committed to resolving disputes within five (5) business days. If problems arise, visitors may contact us by mail, email, telephone or fax.

WEBSITE ADMINISTRATION/CONTACT INFORMATION

Business name: 5028498 Ontario Inc. O/A DC Transport Solutions
Address: 4-1550 Kingston Rd, #1402
City: Pickering 
Province: ON 
Postal: L1V 6W9 
Country: Canada 
Phone: 416-833-9338
Website URL: http://www.dctransportsolutions.com
Website e-mail: info@dctransportsolutions.com